FAQs

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How do we know the progress of the project?
After signing the contract and collecting the 3D data of the real vehicle, we will send you a development plan. It will show the prototype, the sample, and the estimated completion time of the bulk goods. And the information you need to provide.
If I want to customize my own model, can I get a sample?
Yes, you can request a sample, but there will be a sample fee and shipping cost. However, once you place an order, we can refund the sample fee to you.
What's the MOQ for customization?
500pcs
What's the payment term?
Pay the 50$ molds cost after signing the contract. 2. Pay the 50% molds cost + 30% Mass production cost after the diecast sample confirmed by your side. 3. Pay the balance 70% mass production before shipping the models. (We can send you videos and photos of the finished goods, and you can also send a third party to check and confirm the goods. )
We request the supplier not to provide molds and samples to any individual or business organization without our permission.
Of course, we can sign a non closure agreement.
What information do I need to provide before making an offer?
1. The material. 2. The Scale. 3. The size of a real vehicle. 4. Packing requirements. 5. Function requirements. 6. Quantity.
Can we get the mold back?
Yes, the molds belong to you. Only you can use the molds for production, we just keep these models in our warehouse , and wait for your orders.
Product warranty period.
All our products have a 1 year warranty if the model was not damaged by humans.
In case it is discovered that an external organization has not been authorized by us but is trading in products manufactured by you, How should we handle it?
We promise we only produce the models, not trade the models. Of course you can list this term in the non closure agreement.
When deploying a new model with Only minor changes compared to the previously ordered model, you charge the cost of a new mold or reuse the old mold
It depends on you. If you want to keep the old mold. We will open a new mold based on your requirements. (We will charge for the new mold.) If there is only a small change, and you allow us to modify the old mold. We will modify the mold for free. (the old mold will no exist, for example, if you want change the mirror shape, we will modify for you, but the old mirror shape will not exist)
Can I buy the existing Models?
If you would like to buy an existing model, please visit our online website and contact our colleague. web: www.carmodelfactory.com
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